Privacy Policy

By using our website, you consent to the collection, use and disclosure of your personal data for processing in accordance with this privacy policy.
For residents of the European Union: in order to comply with the requirements of the European General Data Protection Regulation (GDPR) for our European users, this Privacy Notice describes the legal basis on which we process your personal data and provides other information required by the GDPR.

We collect your personal data in a number of ways and for a number of purposes, including:

When you buy something from our shop, we collect the personal data you give us, such as your name, address and email address, as part of the buying and selling process.

When you visit our website, we also automatically obtain your computer's Internet Protocol (IP) address to provide us with information that helps us learn more about your browser and operating system.

Email marketing (if applicable and to the extent permitted by law): With your permission and provided it is legal in your jurisdiction, we may send you emails about our website, new products and services and other updates within the time limits permitted by law. By "permission" we mean the express and verifiable permission granted by you. Permission to send promotional or marketing emails may be given by any of the following, which we consider to be an existing business relationship or request on your part:

By entering your email address on our website without indicating that you do not wish to be notified by email.
By entering your email address as part of the order attempt. Or ordering a product or service from us without indicating that you do not wish to be notified by email.
By entering your email address as part of an abandoned order process without providing an explicit indication that you do not wish to be notified by email.
By entering your email address as part of entering a competition, event or survey run by us, we have expressly notified you that we will send you marketing emails.
By subscribing to an email newsletter by completing a registration form on our website.
If you have ticked the box when completing a contact form, this means that you agree to be contacted by email, provided the box is not ticked by default and we have informed you that the nature of the emails will be commercial in nature.
All marketing emails will contain a clear notice that you may opt-out of receiving further marketing emails from us without further notice. All marketing emails must include a clearly visible unsubscribe button that allows you to unsubscribe with a single click. Once you have unsubscribed, we will no longer send you marketing emails.

We may use your personal data, including but not limited to your name, address, telephone number, email address and other relevant data, to operate our business model, improve our websites, develop new products and services, provide information and support to better understand your needs and interests, tailor communications and advertising to you, fulfil contractual obligations and generally provide a quality shopping experience for you. For example, we use your personal information, including your email address, to:

Communicate with you, exchange information and build a lasting business relationship;
To tailor the content, products and services offered to you to your personal preferences;
To provide you with information about us and associated third parties;
To process, fulfil and track transactions and requests for products, services, support and other information;
To verify your eligibility to use our services;
conduct market research and analysis;
Measure, analyse and develop our products and services, the effectiveness of our websites and our advertising and marketing;
To comply fully with legal requirements;
To provide targeted advertising, including the use of re-targeting technology;
To send you marketing material, for example by email, including our newsletter, and to inform you of products and services that we think may be of interest to you;
To detect, prevent and deter fraud and other prohibited or illegal activities; or
Inform you of new services, product announcements, upcoming promotions and changes to our Terms and Conditions or Privacy Policy.
You can manage your receipt of marketing and non-transactional emails by clicking on the "unsubscribe" link at the bottom of our marketing and non-transactional emails. If at any time you no longer wish to receive emails or newsletters from us, you may also unsubscribe or opt-out by sending an email to us, following the instructions in the email or newsletter, or simply by sending a letter to our customer service department.

Telemarketing (if applicable and legally permitted): Notwithstanding the fact that your telephone and/or mobile number may be listed on Robinson, by providing us with your telephone and/or mobile number, you are giving us your express written consent to receive future information (including telemarketing) about products and services from us and/or our partners. In addition, you hereby consent to us contacting you using the information you have provided and will provide to us. This means that we would contact you by email, telephone and/or mobile phone (including the use of automatic dialling devices and/or recorded calls), text messaging (SMS), social media or any other means of communication that your wireless or other telecommunications device may receive (e.g. video. etc.) within the time limits permitted by law. You further acknowledge that you are under no obligation to enter into any agreement, directly or indirectly, regarding our telemarketing efforts as a condition of purchasing goods or services from us or our affiliates. If you do not wish to receive promotional calls, please notify us by telephone. You may also opt out by sending an email to us at

The request to unsubscribe from the mailing list and/or call list will be considered promptly. However, you may not be able to opt-out of all information, such as sharing information with credit card companies in connection with products or services you order from us. Although we provide you with some control over marketing communications, certain transactional, business relationship and legally required communications are not affected by the marketing communication choices you make.

We reserve the right to disclose and share personally identifiable information you provide to us with law enforcement or other government officials as we, in our sole and absolute discretion, believe necessary to comply with applicable laws or upon request of a governmental entity or agency.

We assume that all visitors and users of our website have carefully read this information letter and agree with its contents. If anyone does not agree with this privacy statement, please do not use our website. We reserve the right to change our privacy policy if necessary.

All information stored on our website is kept confidential. All information is stored securely and is only accessible to authorised personnel. We take and operate appropriate technical, security and organisational measures to protect personal data against unauthorised or unlawful processing and use and against accidental loss, destruction, damage, theft or unlawful disclosure.

How do you obtain my consent?

When you provide us with personal information to process an order, verify your credit card, place an order, arrange for delivery or return a purchase, you consent to us collecting your personal information and using it only for that specific purpose. If we ask for your personal information for any other reason, we will either ask you directly for your explicit consent or give you the opportunity to opt out.

How can I withdraw my consent?

If you wish to change your consent again after registration, you can withdraw it to contact you with future effect without affecting the lawfulness of the processing of your personal data by simply contacting us. You can do this at the email address [email protected] or simply follow the instructions in the email or newsletter or send a letter to our customer service. However, you may not be able to opt out of the transfer of information, such as when we share information with credit card companies in connection with products or services you order from us. Certain transactions, business relationships and legally required notifications are not affected by the information sharing choices you have made.

We collect and process your personal data for a range of purposes described in this Privacy Policy. In certain cases, separate consent is not required, including:

1. for the performance of our contractual obligations to you;

2. to comply with legal obligations or to comply with any law, regulation, court order or other legal process, or to assist in a judicial investigation; or

3. for legitimate interests or to operate our business and provide the Services, except in the performance of our contractual obligations to you for the "legitimate interests" of our business as defined by applicable law - unless overridden by the interests or fundamental rights and freedoms that require the protection of personal data.

You may request the processing, updating, access or deletion of your data at any time by sending us an email. We will promptly delete personal data from our records upon receipt of the notice and will follow all reasonable instructions regarding the deletion of any remaining personal data upon completion of all transactions. We will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable law or regulation. You may request a copy of your personal data free of charge and in electronic form. You may request that any personal data be provided in a commonly used and machine-readable format and you have the right to transfer it to another company.

We may disclose your personal information for the purposes described in the previous sections of this Privacy Policy and in the following ways.

1. to distributors and collaborators: with companies or businesses owned or controlled by us and internally within our business to provide and improve services, for marketing purposes and for advertising.

2. to service providers and suppliers: With business partners, marketing partners and vendors to provide, improve and personalise our services.

3. for advertising and marketing: with advertising and marketing partners for advertising and marketing purposes, with your consent, on our behalf and on behalf of third parties, including any social networking providers.

4. for certain analytics and optimisation: With certain companies for analytics purposes and to improve our services.

5. for compliance, law enforcement and public safety: with law enforcement, government or regulatory agencies, lawful authorities or other authorised third parties to comply with laws, regulations, court orders or other legal process or to assist in an investigation, to protect and defend our rights and property or the rights or safety of others, to enforce our Terms of Use, this Privacy Policy or agreements with third parties, or to prevent criminal activity.

The third party service providers we use generally collect, use and disclose your information only to the extent necessary to provide certain services they provide to us.

Certain third-party services, such as payment gateways and other transaction or payment processors, must adhere to security standards imposed on them, such as the Payment Card Industry Data Security Standard (PCI-DSS), a set of security standards designed to ensure that all payment processors that accept, process, store or transmit credit card information provide a secure environment. All of the direct payment gateways we use are PCI-DSS compliant and are collectively used by brands such as Visa, MasterCard, American Express and Discover to ensure the secure handling of card data.

While we do not store your credit card information, under PCI-DSS, such payment gateways and other transaction or payment processors may only store your purchase transaction information for as long as necessary to complete the transaction and thereafter for as long as required by law.

Such third-party payment gateways and other payment processors and other third parties have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information is processed and used by them.

In particular, remember that certain providers may be located overseas or have facilities located in a country other than yours or ours. Therefore, if you choose to engage in a transaction using the services of a third party provider, your information may be subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

When you click on links on our website, you may be redirected away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements carefully as well. Once you leave our website or are redirected to a third party website or application, you are no longer subject to this Privacy Policy or our website's Terms and Conditions. Please note that this Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage directly. We provide these links only as a convenience to you. We have no control over third party websites and are not responsible for their content or the goods or services available through third party websites. Our privacy policy does not apply to third party websites and any information you provide to third party websites is at your own risk. We therefore strongly recommend that you carefully read the privacy policies of any third party websites with which you interact.

SuperBoost Wifi reserves the right to use "cookie" technology to further optimise your online experience and to make it easier for you to navigate the Website and to improve certain features in the long term. Cookies are text files that are typically placed on a user's hard drive by websites when they visit a website. The file identifies a user's computer and may record the user's preferences and other data about the user's visit to the website. We will not filter out information about individual users in the process. Your web browser may allow you to disable cookies, but please note that certain services may not function properly without cookies and with such a browser setting your visitor experience on our websites may be hindered.

Third Party Cookies: We may use third party vendors to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about products and services of particular interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) is combined or associated with this information. These companies may use information from your visit to this and other websites to place advertisements for goods and services and may be used to document a visitor's response to the particular advertisements. These targeted ads may appear on our websites or on other websites you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are considered industry standards and are used by most major websites. If you do not want such companies to collect this information, you can opt out at any time.

To protect your personal information, we take reasonable precautions and follow best industry practices to ensure that it cannot be inappropriately lost, misused, accessed, disclosed, altered or destroyed under any circumstances.

When you provide us with sensitive information such as login credentials and credit card information, it is encrypted using Secure Socket Layer technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage provides 100% security, we use generally accepted commercial standards to protect your personal information.

Unless otherwise prohibited by applicable law, we will notify you as soon as reasonably practicable under the circumstances, but no later than 72 hours after becoming aware of any accidental, unauthorised or unlawful destruction, loss, alteration or unlawful disclosure of personal information ("Security Breach") that involves a high risk of interference with the rights and freedoms of individuals. This notification must include: (a) a detailed description of the Security Breach; and (b) the type of data that was the subject of the Security Breach and we will provide (i) the name and contact details of our Data Protection Officer or other contact point from which further information may be obtained; (ii) a description of the likely consequences of the Security Breach; (iii) a description of the measures we have taken or propose to take to address the Security Breach, including, if applicable, measures to mitigate its potential adverse effects; and (iv) in addition, in this Notice or thereafter as such information may be collected or otherwise becomes available, any other information that you may reasonably request in connection with the Security Breach.

We will take prompt action to investigate the Security Breach and will endeavour to mitigate the effects of any such Security Breach in accordance with its obligations under this Agreement and, subject to your prior written consent, perform any recovery or other action necessary to remedy the Security Breach. Except as required by applicable data protection law, we will not disclose any documents, notices, messages, disclosures, press releases or reports of security breaches.

We will also report any such security breaches required by law to the relevant supervisory authority within 72 hours of becoming aware of them, to the extent practicable.

Where personal data originating in the European Economic Area is processed outside the European Economic Area in an area that has not been designated by the European Commission as providing an adequate level of protection under applicable data protection law, we agree that the transfer will be made in accordance with Section 6, which we maintain in full.

We have data processing arrangements in place to ensure and maintain compliance with all relevant policies. Processing will be carried out in accordance with the highest security standards and policies.

By using this Website, you represent that you have reached at least the age of majority in your home country and that you have given us your consent to allow your minor dependants to use this Website as well, if at the same time.

We reserve the right to change this Privacy Policy at any time, so please check back frequently. All changes and amendments will be effective immediately upon posting on the Site. If we make material changes to this privacy statement, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it. Your continued use of our website after you have been notified of such changes to these terms will constitute your acceptance of the updated Privacy Policy. This Privacy Policy is an integral part of our Terms and Conditions.

In the event that our business is acquired or merged with another company, we may disclose your personal information to our prospective or actual purchasers, investors or successors in connection with a proposed reorganization or an actual reorganization of our business, in connection with a financing, sale or other transaction involving the disposition of all or a portion of our business, including to allow for necessary due diligence in determining whether to proceed with a transaction, pursuant to assurances of adequate data processing procedures and safeguards.

Residents of the European Economic Area: our disclosure is limited to matters where we are authorised to do so under applicable European and national data protection laws and regulations.

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply request more information, contact us.